OUR MISSION: OUR COMMUNITIES/NUESTRA MISIÓN: NUESTRA COMMUNIDAD
Our mission is to promote fairness in healthcare access, support, and information to meet our community’s cultural, linguistic, and economic needs.
In 1997, we committed to removing the obstacles—like lack of insurance, transportation, and misinformation, that prevent families from getting the quality care they deserve while educating individuals to make informed health decisions and achieve optimal health outcomes, no matter their background or circumstances.
We listen to the community and respond with respect and care.
Our goal is to ensure that everyone can pursue a healthy lifestyle with education and navigation from our Promotores and Community Health Workers.
Nuestra misión es promover la equidad en el acceso a la atención médica, el apoyo y la información para satisfacer las necesidades culturales, lingüísticas y económicas de nuestra comunidad.
En 1997, nos comprometimos a eliminar los obstáculos, como la falta de seguro, transporte y desinformación, que impiden que las familias reciban la calidad de atención que merecen, mientras educamos a las personas para que tomen decisiones informadas y logren resultados óptimos de salud, sin importar su origen o circunstancias.
Escuchamos a la comunidad y respondemos con respeto y cuidado. Nuestro objetivo es garantizar que todos puedan seguir un estilo de vida saludable con educación y orientación de nuestros Promotores y Trabajadores de Salud Comunitarios.
THE MINE FRAMEWORK™ – From Conversation to Connection to Care
Developed by Día de la Mujer Latina (DML)
For nearly three decades, Día de la Mujer Latina has demonstrated that health information alone does not change lives. Trust opens the door. Conversation creates understanding. Education builds confidence. Navigation connects people to care.
The MINE Framework™ provides a simple, community-centered approach for Promotores and Community Health Workers to turn trusted relationships into meaningful health action.
MINE = Motivate • Inform • Navigate • Educate
M- MOTIVATE – MOTIVAR
Be the Conversation Starter
Every health journey begins with a conversation.
The Promotor creates a safe, culturally responsive space where people can ask questions, share concerns, and talk about what matters to them.
The goal: Open the door to a conversation that can lead to action.
“¿Qué ha escuchado? ¿Qué le preocupa? Hablemos.”
I — INFORM-INFORMAR
Be the Educator
Information becomes powerful when people can understand it and see how it applies to their lives.
The Promotor translates complex health information into plain language, culturally relevant messages, and practical choices, helping individuals recognize what they need to know and why it matters.
The goal: Build knowledge, confidence, and informed decision-making.
“Déjeme explicarle lo que esto significa y qué opciones tiene.”
N – NAVIGATE- NAVEGAR
Be the Navigator
Knowing what to do is not always enough. People often need help taking the next step.
The Promotor helps individuals identify resources, overcome barriers, connect with healthcare services, prepare for appointments, and follow through with care.
The goal: Turn knowledge into action and connect people to the right care at the right time.
“Vamos a ver juntos cuál es el próximo paso.”
E – EDUCATE – EDUCAR
Be the Trusted Reinforcer
Education does not end with one conversation.
The Promotor reinforces understanding over time, answering questions, correcting misinformation, encouraging healthy behaviors, and helping individuals and families remain engaged in their health.
The goal: Sustain learning, confidence, and healthier decisions.
“¿Qué recuerda de nuestra conversación? ¿Qué preguntas tiene ahora?”
THE MINE DIFFERENCE
MINE is more than a framework. It is a relationship-based approach to community health.
It recognizes that Promotores are not simply messengers delivering health information. They are trusted bridges between communities and the healthcare system.
Founder/Fundadora
Appointed to NCI’s first Director’s Consumer Liaison Group in 1997, & invited to present at a Congressional Panel for the recognition of the term “Latino” as a proper category term for the new population from Latin America, which initiated over 30 years of advocacy work for cancer and women’s rights. Nationally, she served on many national boards, including the Blue Ribbon Panel of the NCI Health Disparities Progress Review Group in Washington, DC/chairing the Trans HHS Cultural Competence in Education & Training Roundtable. Venus retired as an instructor at Baylor College of Medicine and has dedicated her life’s mission to education and training of Promotores/Community Health Workers nationwide, in Puerto Rico, the Dominican Republic, and Mexico.
Fue nombrada miembro del primer Grupo de Enlace bajo la Dirección del NCI en 1997 e invitada a participar en un panel del Congreso para reconocer el término “latino” como categoría apropiada para la nueva población latinoamericana. Esto dio inicio a más de 30 años de trabajo en abogacía del cáncer y de los derechos de la mujer latina. A nivel nacional, formó parte de numerosas juntas directivas, incluyendo el Panel del Grupo de Revisión del Progreso de las Disparidades en la Salud del NCI en Washington, D.C., donde presidió la Mesa Redonda sobre Competencia Cultural en Educación y Capacitación del HHS. Venus se jubiló como instructora en el Baylor College of Medicine y ha dedicado su vida a la educación y capacitación de Promotores en todo el país, en Puerto Rico, República Dominicana y México.
Telehealth Community Navigation Contact Center
Our Telehealth Community Navigation Contact Center meets the needs of underserved communities through virtual support—via phone, text, email, or social media. We build comprehensive health assessment profiles, connecting individuals to resources addressing social health and medical care determinants. Timely follow-ups ensure no care gaps are left unaddressed, making virtual navigation a lifeline for our vulnerable populations.
Call 281-801-5285 or 281-801-9590
Get in Touch. Get Involved.
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